There are no cash refunds on any custom made products that contain logo's or printed matter on them.  If we have made a goof, then the product will be replaced.  If you have product that needs to be replaced, it must be mailed back to us within 2 business days. 

There will be a rush fee added onto any order that requires job to be finished in less than 3 weeks.  Rush fees can be anywhere from $200 - $500 depending upon the job.

When placing an order with Bar-BJ Products you are agreeing to all the terms & conditions set forth here in regards to payment terms.

PAYMENT TERMS ARE AS FOLLOWS
Special payment arrangements may be made for by contacing us direct.
A non-refundable 100% payment is required on all orders. A credit card is required for insurance of timely delivery proposes as outlined below.  Shipping is due upon completion. If arrangements have not been made after this period of time we will/may charge your credit card on file and ship your order to the supplied shipping information provided on your work order. To avoid this from happening it is very important that you contact us immediately upon notification of completion to make shipping payment arrangements unless these  have been put in place at time of placing your order.

Client or agent acting on clients behalf will be held responsible for balance due.

An INVALID CREDIT CARD OR any insufficient funds in an account will delay or result in you not receiving your product.

NO PRODUCT WILL EVER BE SENT WITHOUT PAYMENT IN FULL!

TURN AROUND TIME
All orders will receive an art approval form by email. An order confirmation. If we are rushing your order you may receive these with extra incurred shipping/postage cost applied to your final billing. General turn around time for drape orders are 3 to 4 weeks. This is dependent on time of year, as we tend be busier just before show season. If it is imperative that you have your order in a shorter time period we will try and accommodate that date with the understanding that you will be responsible for any extra incurred cost such as special order of material. overnight / special shipping on any correspondence, materials, shipping of finished product, change of order specifications that result in extra labor, material and or design time. If we cannot produce the product in a requested time frame, you will still be responsible for these costs. Request for a rush on your order will not guarantee that we be able to accommodate that request, yet we will try our best. In placing your order you will be financially responsible for any incurred charges. If you do not agree do not place your order.